Q1.Is there any radiation during the installation of this product A. No, battery products do not contain radioactive substances. Our other accessories also include RoHs certification,which is safe, environmentally friendly, non-toxic, and radiation free. Please rest assured to use them Q2. What is off-bird system and Hybrid system product? Will it not work when I buy an off-bird product without an internet connection? Knowledge popularization: Off grid refers to products that are used separately by households and can only supply power to various household appliances, and cannot be sold to the state. Grid connection refers to not being able to use it on its own and only being able to sell electricity to the country. Hybrid products refer to those that support both offline and grid connected use, which can be used at home or sold electricity to the country. Whether there is a network or not, it does not affect the use of the product. If it is only for household power supply, off grid products are the best choice and have a high cost-effectiveness.
Q3.Are you a manufacturer? A. Yes, sir, we have our own factory, the price is factory direct.
Q4. Can I have a sample order? A.Yes,welcome sample order to test and check quality.
Q5. What about the lead time? A. Sample 5-10 days, mass production time 3-5weeks depending on order quantity.
Q6. Do you have any MOQ limit? A. Yes, but low MOQ, 1~10pcs sample order is available.
Q7. How do you ship the goods and how long does it take to arrive? A. We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Bigger order shipped by air or by sea.
Q8. How to proceed with an order? A. 1st, please let us know your requirements or application. 2nd, We offer our quotation. 3rd, customer confirms the samples and make a deposit for formal order. 4th, We produce your order.
Q9. Can you print my logo on the product? A. Yes. Please supply us the artwork before mass production.
Q10. How about after-sales service? A. We can provide you with a comprehensive warranty service for up to 12 years, and you can consult the salesperson for specific after-sales terms. Let you worry free after sales and use with peace of mind.
Please feel free to contact us for Price, Packing, Shipping and Discount. 
